Login Issues
« on: November 02, 2006, 12:36:12 AM »
Q1. Why can't I log in?
Have you registered? You must register in order to log in. Unless you have been banned, then you should contact the webmaster or board moderators to find out why. If you have registered and are not banned and you still cannot log in then check your username and password. This is usually the problem. If all fails, contact [email protected].

Q2. Why do I need to register at all?
You don't need to register if all you want to do is chat in the shoutbox. However, registration will give you access to additional features not available to guest users such as avatar images, private messaging, emailing fellow users, usergroup subscription, and best of all manga requests. It only takes a few minutes to register so it is recommended that you do so.

Q3. Why do I get logged off automatically?
If you do not check the Log Me in automatically box when you log in, the board will only keep you logged in  the preset time you set it to. This prevents misuse of your account by anyone else. To stay logged in, check the box during login. This is not recommended if you access Goldlilys Media Forum from a shared computer access.

Q4. I've lost my password!!!!
Stop panicking!! Calm down and follow these steps to reset your password. To do this, go to the login page and click "forget password". Follow the instructions and you should be back online in no time.

Q5. I registered, but cannot log in. Why?
First, check that you are entering the correct username and password. If they are okay, then maybe your account needs activating. Some boards require all new registrations be activated, either by yourself or by the administrator before you can log on. When you register, it would have told you whether activation was required. If so, please check your email. The main reason why activation is used is to prevent the possibility of malicious users from abusing the community anonymously. If you are sure the email address you used is valid, then contact [email protected]

Q6. I registered in the past but cannot log in anymore!
The most likely reasons for these are:
  • You entered an incorrect username or password (check the email you were sent when you first registered)
  • Or Goldlilys or moderators has deleted your account for some reason. It may be because you did not post anything for quite some time. It is usual for boards to periodically remove users who have not posted anything to reduce the size of the database. Try registering again and get involved in discussions.
« Last Edit: November 02, 2006, 12:40:14 AM by goldlilys »